Privacy Policy
At DIY Gem, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (email, phone, shipping address)
- Payment information (processed securely via encrypted payment gateways)
- Order history and preferences
- Browsing behavior and device information (via cookies)
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders and inquiries
- Send promotional emails (you can unsubscribe anytime)
- Improve our website and customer experience
- Comply with legal obligations
Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted access to personal data. Your information is never sold to third parties.
Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
Third-Party Services
We use trusted third-party services for payment processing (Stripe, PayPal) and shipping. These providers have their own privacy policies and are GDPR-compliant.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at privacy@diy-gem.com.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@diy-gem.com or through our Contact page.
Last updated: June 2026