Company & Dispatch Location: TXTIGER is operated by Shenzhen Shi Qiang Xin Electronic Technology Co., Ltd, Shenzhen Longgang District. Orders are shipped from Dongguan, Guangdong, China.
Shipping Cost: All prices include shipping. TXTIGER offers free worldwide shipping with no minimum order requirement.
Processing Time: Orders are shipped within 5 days of payment.
Stock & Pre-Orders: Default stock is 80 pieces per SKU. Out-of-stock items can be pre-ordered with a 7-day preparation time and shipped by international express.
Carriers & Tracking: Orders are shipped via DHL, FedEx, UPS, or USPS. Every order receives a tracking number, which is uploaded online.
Estimated Delivery: Delivery is typically completed within 5–10 days, depending on the destination region.
Wholesale & Custom Inquiries: Wholesale and multi-piece discounts are available on request. Custom cutting and custom size inquiries are welcome; please contact info@diy-gem.com.

Customs Declaration: Orders are declared as synthetic gemstones in accordance with international practice.
Import Duties & Taxes: Any import duties, taxes, or related customs charges are borne by the buyer.
Support: For customs-related questions, please contact info@diy-gem.com.